Amazon Tours allow you to see different types of robots in action and explain how they make the
fulfilment process more efficient, Robots not only benefit the people who work alongside them, by
reducing the distance we walk they also improve the shopping experience for our customers by
allowing us to hold more inventory and process orders more quickly.
The robots are incredibly smart, but they aren't competing for jobs—they're creating them. Robots
enable more inventory to pass through our fulfilment centres, which means more employees are
needed for handling that inventory. Since 2012, we have added tens of thousands of robots to our
fulfilment centres, while also adding hundreds of thousands of full-time jobs globally.