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20-21 November 2025

Palais Brongniart, Paris

Engage in the next level of experience

Learn from industry leaders and peers
Xperience on Tour Paris unites visionaries, experts and industry pioneers to explore AI-Powered Experience Orchestration.

Explore many sessions and interactive experiences
Xperience on Tour Paris is a two-day conference for Genesys customers and partners. On day 2,  two special deep dive tracks are planned, one for Genesys customers and one for our partners.

Network with colleagues and experts
Meet face-to-face with those influencing, innovating and changing the CX industry.

See the future of CX and AI at firsthand
Event highlights; transformative learning, vibrant community, exclusive insights.

Agenda

November 20, 2025
9:15 AM - 9:30 AM
Welcome to Xperience on Tour Paris 2025
 
9:30 AM - 12:30 PM
Morning program
  • Keynotes in main stage area
  • networking break
12:30 PM - 2:00 PM
Lunch & networking
 
2:00 PM - 5:00 PM
Afternoon program
  • breakout session
  • panel 'AI for the experience economy' in the main stage area
  • Inspirational keynote in main stage area
5:00 PM - 6:30 PM
Networking & drinks
 
6:30 PM
Closing day 1
 
November 21, 2025
9:30 AM - 12:30 PM
Morning program
  • morning track 1 for partners
  • morning track 2 for customers
  • partner & customer awards
12:30 PM - 1:30 PM
Lunch & networking
 
1:30 PM - 3:30 PM
Afternoon program
  • afternoon track 1 for partners
  • afternoon track 2 for customers
  • partner & customer awards
3:30 PM
Closing day 2
 

Program may be subject to change.

Partners

Platinum sponsors

Gold sponsors

Silver sponsors

Location

Palais Brongniart

16 Pl. de la Bourse | 75002 Paris
Google Maps | Website

The Palais Brongniart, a landmark monument of Parisian heritage,
was built by the architect Brongniart, at the direction of Napoleon 
to house the Paris stock exchange.

Contact us

Genesys (English)

Linda Hilberdink 

Linda.Hilberdink@genesys.com

For any questions about this event.

Genesys (French)

Véronique Dupre

Veronique.Dupre@genesys.com

For any questions about this event.

Agency

Support team

registration@lefmarketing.com

For all queries regarding this page.