Learn from industry leaders and peers Xperience on Tour Paris unites visionaries, experts and industry pioneers to explore AI-Powered Experience Orchestration.
Explore many sessions and interactive experiences Xperience on Tour Paris is a two-day conference for Genesys customers and partners. On day 2, two special deep dive tracks are planned, one for Genesys customers and one for our partners.
Network with colleagues and experts Meet face-to-face with those influencing, innovating and changing the CX industry.
See the future of CX and AI at firsthand Event highlights; transformative learning, vibrant community, exclusive insights.
Agenda
November 20, 2025
9:15 AM - 9:30 AM
Welcome to Xperience on Tour Paris 2025
9:30 AM - 12:30 PM
Morning program
Keynotes in main stage area
networking break
12:30 PM - 2:00 PM
Lunch & networking
2:00 PM - 5:00 PM
Afternoon program
breakout session
panel 'AI for the experience economy' in the main stage area
The Palais Brongniart, a landmark monument of Parisian heritage,
was built by the architect Brongniart, at the direction of Napoleon
to house the Paris stock exchange.