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2 April 2026

Atlantis The Royal, Dubai

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Engage in the next level of experience

Learn from industry leaders and peers
Xperience on Tour Dubai unites visionaries, experts and industry pioneers to explore AI-Powered Experience Orchestration.

Explore many sessions and interactive experiences

Xperience on Tour Dubai is a one-day conference for Genesys customers and partners.

Network with colleagues and experts
Meet face-to-face with those influencing, innovating and changing the CX industry.

See the future of CX and AI at firsthand
Event highlights; transformative learning, vibrant community, exclusive insights.

Agenda

April 2, 2026
9:15 AM - 9:30 AM
Welcome to Xperience on Tour Dubai 2026
 
9:30 AM - 1:00 PM
Morning program
  • keynotes in main stage area
  • networking break
1:00 PM - 2:30 PM
Lunch & networking
 
2:30 PM - 6:00 PM
Afternoon program
  • breakout sessions
  • afternoon track 1 for partners
  • afternoon track 2 for customers
  • partner & customer awards
  • panel ‘AI for the experience economy’
    • in main stage area
  • inspirational keynote in main stage area
6:00 PM - 7:00 PM
Networking & drinks
 
7:00 PM
Closing Xperience on Tour Dubai 2026
 

Program may be subject to change.

Partners

Platinum sponsors

Gold sponsors

Silver sponsors

Location

Atlantis The Royal, Dubai

Houghton Estate, Lloys Ellis Avenue, 2041
Google Maps | Website

Perched on the outer crescent of Palm Jumeirah, Atlantis The Royal redefines Dubai’s skyline. Crafted by Kohn Pedersen Fox, this architectural marvel features interlocking towers, seamless interior-exterior flow, and sweeping views over the Arabian Gulf and Dubai skyline

Contact us

Genesys

Linda Hilberdink 

Linda.Hilberdink@genesys.com

For any questions about this event.

Genesys

Mohamed Keshk

Mohamed.Keshk@genesys.com

For any questions about this event.

Agency

Support team

registration@lefmarketing.com

For all queries regarding this page.