Name
The Fabric of Better Conversations - Agent Copilot, Virtual Agent, AI Guides
Date & Time
Tuesday, February 3, 2026, 3:05 PM - 3:35 PM
Speakers
Description
Discover how Genesys’ Knowledge Fabric weaves your enterprise data into a single, intelligent layer that fuels context-aware AI across channels—powering Virtual Agents, customer touchpoints and Agent Copilots with the right knowledge at the right moment.