Name
Preparing for the agentic era: What’s new and what’s next in Genesys Cloud AI
Date & Time
Tuesday, February 3, 2026, 2:30 PM - 3:00 PM
Speakers
Description
Discover how Genesys Cloud AI is evolving to power the agentic era of customer experience and through powerful employee-assisted AI, including Agent Copilot and Supervisor Copilot. Learn how these capabilities augment human performance with real-time guidance, automation, and insights.